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In this day and age, we have more options than ever before, yet finding quality service remains a challenge. At The Koss Agency, our mission is to provide each and every client with the best service possible, as that is truly all we have to sell. Whether it’s real estate or insurance that brings us together, the result is the same; we want to be your agents!

The Koss Agency is, first and foremost, a team! We work together with a common goal and that is to provide the best service to anyone we get the opportunity to work with! You don’t need a big office to generate big results, which is why we are a small team, by design.

Kara Koss

Kara Koss

Insurance Agent & Responsible Broker

I was the child who’s report card said “too talkative during class”. I always had a big idea to share and I made sure everyone knew when my birthday was! For as long as I can remember, I’ve liked working with people and building relationships. I also enjoy whatever activities bring people together and on a professional level, real estate and insurance do exactly that. I approach every transaction with the same mindset and that is to provide the best service and make the experience as smooth as possible, for me and you! Whether you’re new to town, or have lived her as long as I, I hope to become a resource and confidant for you.

In addition to hustling real estate and insurance, I own The Princess Theatre and The Blue Buffalo Motel. I enjoy traveling, golfing, traveling, spending time with my family, friends and four-legged beasts and traveling.

307.351.3514
kara@thekossagency.com

Michael Haught

Michael Haught

Associate Broker

I am the token male at The Koss Agency, which means I set most of the signs, do any heavy lifting and my best to keep the office even keel. It helps that I bring my dog, Boomer, to work with me to add a little more testosterone.

I am a Wyoming native, born and raised in Torrington, along with my super HAUGHT wife, Emily (see her bio below!) We have two kids that keep us busy and together we’ve created a pretty awesome life. I like the Pokes, camping in the summer drinking cold beer and living the good life. I also like working with really awesome people, so if you fit that bill, give me a call!

Emily Haught

Emily Haught

Associate Broker

I spend my days forming young minds and my weekends making dreams come true! Sure, I’m an Associate Broker at The Koss Agency, but really, I’m a dream weaver.

I am a Wyoming native, born in the same town as that HAUGHT guy above! He and I have two wonderful kids and together is our most favorite place to be! When we aren’t racing from sport to sport, we like to unwind in our camper, on our patio or at the lake! I love what I do, on both ends of the spectrum, and I would love to help you however I can!

Shelby Palmer

Shelby Palmer

Customer Service Representative

Hi, I’m Shelby and I’m new around the office, but not new to town! I’m almost a native, having been in Douglas most of my life. I recently joined The Koss Agency and I’m so glad I did! I never would have guessed I’d have my insurance license, but life is funny that way! I love learning new things and meeting new people, so this is a great fit for me overall!

I enjoy spending time with my pets, my family and online. That’s right, I’m a gamer. When I don’t have my PS5 headset on, I’m probably reading or writing! One day you’ll see my name on the bestseller list for novels, as that’s truly my passion!